What is the best way for a physical therapist to maximize patient satisfaction?
Monday, September 29, 2014
September Blog
In the place I volunteer at, visitors come all the time to see the patients in the center. It could be wives and husbands, sons and daughters, or even whole families who come to see how their loved ones are doing. Many of the patients are lucid and enjoy the time with them. But many are not. There was one particular woman who was being pushed by a man who I presumed was her husband. She was continuously making noises and the man would always politely ask her to quiet down. She would stop momentarily and then start and second later. The look on his face was utter despair and I couldn't imagine how it felt so to see the one closest to you for most of your life be right in front of you, but just gone. To be honest, I cried that night just thinking about it and it really showed me that I should cherish the moments with the people I'm with because one day, they might just disappear.
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