Blog 16: Answer 2

1. What is your EQ?

• What is the best way for a physical therapist to maximize patient satisfaction?

2. What is your first answer? (In complete thesis statement format)

• A good customer relationship is the one of the best ways a physical therapist can maximize patient satisfaction

3. What is your second answer? (In complete thesis statement format)

• A good environment is one the best ways a physical therapist can maximize patient satisfaction

4. List three reasons your answer is true with a real-world application for each.

• If you have a good customer relationship, they will be happy to come back to you for business
• If you have a good customer relationship, they will be happy to share their experience and recommend your business
• If you have a good customer relationship, appointments are not a hassle anymore
• If there is a good environment, they customers will be fascinated and intrigued when they are first there
• If there is a good environment, they won't treat an appointment as a hassle
• If there is a good environment, they will have a good attitude by just being there

5. What printed source best supports your answer?

• HIPPOTHERAPY. West Windsor Township: Mercer County Community College, 2014. PDF.

6. What other source supports your answer?

• I can't find it, but it was about businesses an with appealing "environment" and how much of an impact it had

7. Tie this together with a concluding thought.

• To have a successful clinic, you must know how to run a successful business

Blog 15: Independent Component 2 Approval

1. The same thing I did for my first one; doing Hippotherapy at the ranch
2. The same thing I did for my first component
3. I will continue to observe the functions of a physical and occupational therapist and will soon work at the clinic to have more observations

Blog 14: Independent Component 1

LITERAL
(a) I, Michael Sadrach, affirm that I completed my independent component which represents 20.25 hours of work
(b) My mentor and coworkers
(c) Done
(d) I assisted the physical therapist or occupational therapist on handling the patient during each session

INTERPRETIVE
I experienced first hand how the therapists interacted with the patients and how they deal with each one individually. I learned how their attitude may change to fit a child's needs and how they work together with the parents of the patients. The proof of my hours is here.

APPLIED
I saw that it is not just the physical therapist's treatments that will make the patient and their family satisfied. It's how they are treated is what causes them to be satisfied. Sometimes, the kids have tantrums and are just not cooperating. We either keep on going with the session with more awareness or get off the horse completely, depending on what the parents feels is right. There are also factors that are out of the hands of the therapists, which is where I come in. How I act with the child can drastically change the mood of the patient and the family. When I first started there, I was helping this girl and let's call her "Mel". I was having a good time with Mel and she was having fun talking to me. When she came back the next week, her mom told me that she talked about me the whole car ride home since I was new. Even though it was a little thing, They are more happy that way.

January Post

I rid a horse for the first time today. Had to wear a helmet and there was a horse handler, so it was perfectly safe. It was a very different experience for me. I was riding along and after I got used to the feeling of a horse, they told me keep my hands off the horse so that I kept myself at balance at all times. Then, I had to close my eyes. It made you feel as if you were going backwards and it was terrifying. I then proceeded to almost fall off when we were going in a circle. The whole point of the experience was to know how the kids feel when they ride the horse. I now have a better perspective of what they feel and how hard it actually is for them to stay on top of the horse.

Blog 13: Lesson 2 Reflection

1.What are you most proud of in your Lesson 2 Presentation and why?

• People seemed to have fun with my activity

2. a. What assessment would you give yourself on your Lesson 2 Presentation (self-assessment)?

• AP

b. Explain why you deserve that grade using evidence from the Lesson 2 component contract.

• We didn't need a powerpoint so I didn't use one, but it would have helped me compose my thoughts and it would have helped my grade

3. What worked for you in your Lesson 2?

• I presented content that connected and made sense

4. What didn't work? If you had a time machine, what would you have done differently to improve your Lesson 2?

• Even though the content connected, I didn't make the connections to the people. I left some stuff out that I wanted to say. I wish I could have remembered to say the stuff and had connected the things I said better

5. What do you think your answer #2 is going to be?

• Hippotherapy

Blog 12: Mentorship 10 hours check

1. Where are you doing your mentorship?

• I don't have a mentor :/

2. Who is your contact?

• I don't have one

3. How many total hours have you done (total hours should be reflected in your mentorship log located on the right hand side of your blog like your WB)?

• None? Does independent component hours count?

4. Summarize the 10 hours of service you did.

• Undefined

Blog 11: Holiday Project Update

1. It is important to consistently work on your senior project, whether it is break or we are in school. What did you do over the break with your senior project?

• I got more hours for my independent component.

2. What was the most important thing you learned from what you did, and why? What was the source of what you learned?

• There are a variety of patient cases. I worked with a child who couldn't even stand on his own they they first treated him.

3. If you were going to do a 10 question interview on questions related to answers for your EQ, who would you talk to and why?

• The physical therapist who I work with. She is very knowledgeable and encourages me to ask her any questions that I have.